How do I turn on services?

First Time Using Our Service

To start service for the first time, you will need to provide some documents. Please email us with the following information:

  • Proof of ownership (for example a copy of your deed or closing statement) or lease (if renter)
  • Photo ID
  • A completed Utility Account Application/Change Form

Once the documents have been submitted, call the Customer Care at 1-877-584-9744 to complete the move in and pay the deposit. Customer Care will arrange for a service worker to turn your water on within 24 hours.

Seasonal Customers

For seasonal customers returning to Zephyrhills, contact Customer Care within seven business days of your return.

Show All Answers

1. How do I pay my bill?
2. How do I turn on services?
3. How do I turn off services?
4. What do I do if my water bill shows that my water usage is much higher than normal?
5. What if I find a leak and fix it?
6. Why did I used to get only one bill for two meters but am now receiving two?