Our new partner, FATHOM, is also assisting upgrading the meters throughout the City. The new meters are automated. This will allow our new customer information system to provide our customers with almost real time water usage information. Our goal is to have the new system active by the end of 2016.
In order to install the new meters, our workers will need access to the old meters to replace them. Here is a list of Frequently Asked Questions about the Meter Replacement Program,
and how it may affect the users.